Manage Attendance tabs
Board
- Allows you to view your team’s Attendance status and activity levels across the day.
- Users can request a Schedule Adjustment by clicking the Edit option next to the attendance status with the Time-stamp
- Be updated on who is working on a ticket (in-progress status), In-Idle status, and who is on Break, Lunch, and is done for the day
This can help your business
- Enhance Customer service and improve business continuity
- Can give Operation Managers valuable insight into their team’s workflow and efficiency
Record
Displays team members name, attendance action, TimeStampt, and Pending Schedule adjustment
- Admins can approve or decline a schedule adjustment by clicking the "Approve" option
User
Shows the same information as the User Management from the Settings tab
- Admins can disable an account to hide them from the Attendance Board
- Turn off Message alert for a specific user
Work Schedule
View, add and modify your teams' weekly schedule
- Create a Template that you can assign to your team for their weekly schedule
- Modify Team members' schedule