Attendance

Manage Attendance tabs

Board

• Allows you to view your team’s Attendance status and activity levels across the day.
• Users can request a Schedule Adjustment by clicking the Edit option next to the attendance status with the Time-stamp
• Be updated on who is working on a ticket (in-progress status), In-Idle status, and who is on Break, Lunch, and is done for the day

This can help your business

• Enhance Customer service and improve business continuity
• Can give Operation Managers valuable insight into their team’s workflow and efficiency

Record

Displays team members name, attendance action, TimeStampt, and Pending Schedule adjustment 

• Admins can approve or decline a schedule adjustment by clicking the "Approve" option

User

Shows the same information as the User Management from the Settings tab

• Admins can disable an account to hide them from the Attendance Board
• Turn off Message alert for a specific user

Work Schedule

View, add and modify your teams' weekly schedule

• Create a Template that you can assign to your team for their weekly schedule
• Modify Team members' schedule