Mute or turn-off alert bots notification sent to teams
You can select which alert bots you would want to trigger a message to be sent to your team.
To disable or mute all messages triggered by a specific bot, go to:
- From the Bot tab, locate which bot you would want to disable the message report or mute the alerts
- You may filter or sort the type of bots
- From there, you may click the Alert and Escalate tab next to the bot to mute the notifications
- The Enable would allow you to see the messages in the Bot Message Report but will not send the message to the users
To disable or mute messages to a specific user
- Go to Attendance and click 'User' tab or Go to Settings and click 'User Management' tab
- Locate the user you would want to disable the notification
- Click Edit next to the profile
- Locate Message switch, then turn off the switch
- Click Confirm to save changes
Only Admin can make changes in Bot and user settings
If you are still getting notifications, please report this by submitting an incident report via support@mspbots.ai or thru our chatbot