Connectwise Manage API Connector

Check out the quick tutorial on how to get the ConnectWise (CW) Manage URL and Company ID

Get the following information:

  • ConnectWise (CW)
  • Manage URL and Company ID

Click System

  • Click Members

  • Click API Members

  • Click "+" to create a new API member



Fill in the blanks and select options on the required fields marked with a "*".

  • Put the member ID and Member Name: MSPBOTS

  • For the required drop-down fields, choose an option based on your company configuration

  • Click Save to go to the next screen


Click API Keys, then "+", then type "MSPBOTS" in the description, and save.

  • You will get the Public Key and Private Key. Copy and paste them into the setup window in MSPBOTS to finish the setup.

Go to MSPbots home

          • Click DataConnectors
          • Navigate to ConnectWise
            • Click Config option
          • Copy and paste the details into the setup window

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If you are having issues setting up the CW Manage API in Teams, reach out to our support team.
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