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      Connectwise Manage API Connector

      Check out the quick tutorial on how to get the ConnectWise (CW) Manage URL and Company ID

      Get the following information:

      • ConnectWise (CW)
      • Manage URL and Company ID

      Click System

      • Click Members

      • Click API Members

      • Click "+" to create a new API member

       

       

      Fill in the blanks and select options on the required fields marked with a "*".

      • Put the member ID and Member Name: MSPBOTS

      • For the required drop-down fields, choose an option based on your company configuration

      • Click Save to go to the next screen

       

      Click API Keys, then "+", then type "MSPBOTS" in the description, and save.

      • You will get the Public Key and Private Key. Copy and paste them into the setup window in MSPBOTS to finish the setup.

      Go to MSPbots home

              • Click DataConnectors
              • Navigate to ConnectWise
                • Click Config option
              • Copy and paste the details into the setup window

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      If you are having issues setting up the CW Manage API in Teams, reach out to our support team.
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