If I request for a custom rule in Next Ticket, how long do I wait before it goes live in the app?

Depending on the complexity of the new rule, we can usually have this done in 1-2 business days.


Users can submit their custom rule request to support@mspbots.ai.

Here are the details needed when submitting a request:

1. Provide the objective(s) of the new rule.

2. Clearly set the parameters/algorithm.

If you are having issues with Next Ticket, feel free to contact our support team at support@mspbots.ai

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