Alerts the user to add a time entry as soon as it's finished if the Onsite request is late by a certain number of hours
This bot is available for ConnectWise Manage PSA Integration
The bot sends a reminder to the user to update a resolved/completed ticket if the time entry is tagged late. This enables them to correct the ticket in real-time and forming the habit to update it accordingly.
We've added gamification, which will update the user on his/her current standing with the number of time entries done correctly, who's leading the longest streak, and if the company is generous, a reward is also added to the message.