Notifies user if one or more Time Entries overlaps with another ticket
This bot is available for ConnectWise Manage PSA Integration
The bot will take note of every Time Entry's start time and sends a reminder to the technician once it detects an overlap with another ticket's time entry. This makes them review and adjust time entries accordingly before they end their shifts.
We've added gamification, which will update the user with his/her current standing, with the number of time entries done correctly, who's leading the longest streak, and if the company is generous, a reward is also added to the message.