Manage user-specific access in MSPbots

Configure users in Role management

Role management is a new feature that allows admins to grant user-specific admin privileges to other users.  

From the Settings tab, click the Role management tab:

  • Locate the user account that you wish to have a specific admin access
  • Click Edit  
  • Identify which specific Menu and Data scope the user should have access to 
    • Menu Scope - Grants access to tabs and options in MSPbots app
    • Data Scope   - Restricts access granted in Menu scope base on the organization and/or department 
  • Place an [check] in each access(es) the user needs access to
  • Click Confirm to save changes
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