Dashboard showing card number
A dashboard showing card number widgets on tickets opened and closed today, unassigned and stale tickets, and a pie graph of open tickets broken down by status.
Widgets
- Opened Today: Displays the number of opened tickets today. This excludes canceled tickets
- Closed Today: Displays the number of closed tickets today
- Unassigned: Displays the number of tickets with no assigned resource/s
- State - 5 Days: Displays the number of tickets with no updates within the last 5 days
- Open Tickets by Status: Pie chart showing the breakdown of open tickets by status
To view the Service Board, make sure to connect your ConnectWise API Key in the Integrations tab.