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Service Board

Dashboard showing card number

A dashboard showing card number widgets on tickets opened and closed today, unassigned and stale tickets, and a pie graph of open tickets broken down by status.

Widgets

  • Opened Today: Displays the number of opened tickets today. This excludes canceled tickets
  • Closed Today: Displays the number of closed tickets today
  • Unassigned: Displays the number of tickets with no assigned resource/s
  • State - 5 Days: Displays the number of tickets with no updates within the last 5 days
  • Open Tickets by Status: Pie chart showing the breakdown of open tickets by status

    To view the Service Board, make sure to connect your ConnectWise API Key in the Integrations tab.