How-Tos and Troubleshooting
Frequently Asked Questions (FAQs)
Work Type Prompter
Ask users to confirm their Work Type, normally set as Remote, if their time entry mentions "travel"
This bot is available for ConnectWise Manage PSA Integration
The bot will send an alert if it detects the word "travel" on the user's time entry.
The message includes the ticket number and the word in the time entry that does not match with the Work Type.
This reminds the user to revisit and verify if time entry and work type are correct before EOD.