Reminder to complete a task in a ticket
This bot is available for ConnectWise Manage PSA Integrations
Description
The bot is designed to send a reminder to a user to complete Tasks if a ticket is in a specific status.
Condition
The bot will review Tickets that have an open task and are defined as ticket type and status, then the bots will trigger an alert
- Ticket Type:
- Ticket Status:
Admins have the flexibility to choose the ticket type and status that the bot will review
- To select multiple types or statuses, place a comma [,] in between the criteria
- Example: Completed by Technician,To Be Closed
Alert message
